Okay
  Public Ticket #1746758
Music WordPress Theme Capital
Open

Comments

  • Canio007 started the conversation

    Hello,

    I've activated a premium wordpress template that has made something wrong with my design. It is not possible to return the font change in menu. You will see in my link. I have almost no data uploaded in the template, so I would like to re-activate the template in the default form of the demo. The way I bought it.  In Demo Content Install, it does not go again and says: The execution failed. Please check error.log

    When I delete the template and re-install it, it activates again in my downgraded version, but I need the default demo.
    What should I do ? Thank you for answer

  •  141
    Alexandre replied

    Hello Canio,

    Have you try the option 2 from our documentation?  

    https://irontemplates.ticksy.com/article/12229/

    Thank you,

    --

    Alexander

  • Canio007 replied

    He did and it's still the same. The problem is that I can not change the font size and color, etc. in the menu. In Croma Template Settings, you can not change the font menu in the following: typography, look and feel. I'm sending a link as it looks like now, I want the font that was originally in the template, but it is not!

    http://wp.richardsamek.cz/

  •  141
    Alexandre replied


    If I understand well, you have two issues. 
    You cant change the menu typography. 
    And you cant re-import the original demo content. 

    May I have a login credential to the wp-admin?

    Thank you,

    --

    Alexander

  •   Canio007 replied privately
  •  141
    Alexandre replied

    Hello Canio, 

    The menu typography setting works well. Maybe you need to clear the cache browser when you change something. I have change the font-family and the font-color without any issue. I have removed what I have done. To change the menu typography you have to go to wp-admin>croma>menu options>main items typography.

    I have also import the background with any issue. May I ask what was the issue exactly? Are you able to add a new image in the media library?

    Thank you,

    --

    Alexander

  • Canio007 replied

    I'm sorry, the problem was finally in a clear the cache browser... Now everything go to well.

    Thanks

  •  141
    Alexandre replied

    I'm just glad to hear everything is fine.
    Have a nice day.

    Thank you,

    --

    Alexander

  • Canio007 replied

    Hello, how do i set the size and location of my main background into a responsive design? I think, on mobile device? 

    Thanks, 

    http://wp.richardsamek.cz

  •  141
    Alexandre replied

    Hi there, 

    You have to go to wp-admin>croma>look and feel

    If you need to change thos setting on mobile, you have to use a custom css.

    @media screen and (max-width: 767px) {
    #overlay {
    background-sizecover;
    background-position: left center;
    }
    }

    Thank you,

    --

    Alexander

  •   Canio007 replied privately
  •  141
    Alexandre replied

    Hi, 

    Sorry but our theme doesnt have the option to align the background image on a specific position only on mobile. 

    We dont custom our theme for our customers. Sorry. In fact the css I gave is already a bit beyond the scope. 

    You can go to wp-admin>lush>look and feel>custom css
    And copy this code:

    @media screen and (max-width: 767px) {
    #overlay {
    background-sizecover;
    background-position: left center;
    }
    }



    But you dont really need custom code. You can use the general background position:

    And set it as you need on mobile. I m pretty sure it will look good on desktop too. 

    Thank you,

    --

    Alexander

  • Canio007 replied

    Hello, 

    i added the Google calendar and it happend that is also under footer. 

    I dont know what it is. I show that: http://wp.richardsamek.cz/calendar/kalendar/

    I prefer to send my users-data:

    http://wp.richardsamek.cz/wp-login.php?loggedout=true

    username: samek

    password: Vlnovka4!

  •  141
    Alexandre replied

    Hello Canio, 

    I dont know how this plugin is coded. It looks something is wrong between our theme and this plugin. 
    We cant supported all third part plugin, but here a quick fix:
    You can hide the calendar in the footer with this custom css code.

    #footer .simcal-calendar{
    display: none;
    }

    Thank you,

    --

    Alexander

  • Canio007 replied

    Hello,

    How to make a button - to download for example Zip.file ?

    So, button , when i click to some download...

    I tried buttons in the WPBakery Page Builder, but there was only an URL address or a direct link to the site content.

    Thanks, 

  • Canio007 replied

    I still have one question....

    How to turn off the Audio player. Which will turn on the main page from the Revolution slider, but it is still down there. For example, in the mobile version, it hinders.

    I mean this, I'm sending a image...

    Attached files:  Untitled-6.jpg

  •  141
    Alexandre replied

    Hi Canio, 

    Once the audioplayer is opened, we cant close it.

    Thank you,

    --

    Alexander

  •  141
    Alexandre replied

    Hi,
    About the download button. 
    You can use the zip file path as the url destination. 
    And check the "open in a new tab" or "target blank" option. This should work

    Thank you,

    --

    Alexander

  • Canio007 replied

    Hello,

    How to change text inside a button (with html/css) in a guestbook that is provided by an external plug-in ?

    or how to modify the wording..

    I want the messages to be wrapped in the main page, but I do not know where to write it to the code.

    Thanks, 

    Attached files:  51467572.jpg

  •  141
    Alexandre replied

    Hi, 

    I dont understand your request. Which button your are talking about? the Odeslat button? Which message do you want to be wrapped?

    Thank you,

    --

    Alexander

  • Canio007 replied

    I need edit text inside a button. this button can open (on click) guestbook on website. How can I edit text in html code on my wordpress website at all? Next question is how can I export posts from my guestbook (wich is located on next page) on main page of my website?

  •  141
    Alexandre replied

    Hello Canio,

    If you want to customize the theme code, you have to do this in a child theme. All html code from Croma are in the theme folder. 

    But customizing code is by far beyond the scope of our support and I dont think this is the good way to do what you want. Please tell me which button you want to change its text content and i will be glad to guide you. You have talked about the button in the contact form. I dont see it anymore.

    Thank you,

    --

    Alexander

  • Canio007 replied

    Hello, 

    please, my questions yet... Thanks

    Button for writting message doesn’t work.. it working after refreshing page, but on firstlook it doesn’t. How can I fix it?

    contact form 7: I can’t change width of text area (in css code) In resultion for tablet and mobile. How can I fix it? I try this: @media screen and (max-width:400px) {.wpcf7-form textarea { width: 50% !important;}}

  •  141
    Alexandre replied

    Hello Canio,

    Which button are you talking about? The button from the contact form? 
    Yes you are able to change the field size with css code. Please tell me where (url) I can see the contact form?

    Thank you,

    --

    Alexander

  • Canio007 replied

    Im so sorry,  my questions for you is only: (another questinon is for someone else

    Button for writting message doesn’t work.. it working after refreshing page, but on firstlook it doesn’t. How can I fix it?

    http://wp.richardsamek.cz/vzkazy/

  •  141
    Alexandre replied

    Hi there, 

    the Kniha návštěv Gwolle GB Plugin is not compatible with the ajax navigation  from our ajax continuous player feature. 
    You can disable our continous player feature to wp-admin>croma>general setting. 
    Or maybe you can use the gwolle gb tool only one page, because the issue happen only, i think, when you go from a page with the [gwolle_gb] shortcode to another page with the same shortcode. If you go to http://wp.richardsamek.cz/vzkazy/ from http://wp.richardsamek.cz/kontakt/ we dont have the issue.

    Thank you,

    --

    Alexander