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  Public Ticket #1628376
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  • Dalpst started the conversation

    Hello,

    I removed the logo from menu in fwrd options but now I see my name instead. How can I remove the logo completely?

    Thanks

  •  50
    Maxime replied

    Hi, 

    I can't see the issue because of your coming soon page probably.  Could you please deactivate your coming soon plugin or give me access to your wp-admin so I can check your issue? 

    You probably can hide it with a little custom css code that you can put in wp-admin > Fwrd > custom css. 

    Thank you,

    --

    Maxime

  •   Dalpst replied privately
  •  50
    Maxime replied

    Hi,

    to remove the logo, please add this to WP-Admin > FWRD > Custom CSS 

    .logo {
        display: none!important;
    }

    to play with the responsive typography size on mobile and adjust it to your own needs, you can add this code to your custom css:

    @media (max-width:1024px){
      h3.vc_custom_heading {
         font-size:36px!important;
         line-height:36px!important;
       }
    }
    

    For the contact pages, I have fixed it

    For the option to move dynamic custom css into external stylesheet, this option is used to write the custom style into a physic css file in your server instead of loading every time the data in the database. This will speed up a little bit your site but you will have to clear your browser cache everytime you make a change in your site. This is used for optimisation purpose only.

    Please note that providing custom code to customize your site is usually not covered by support as its considered personal customizations. 

    For custom works, we strongly recommend these guys: WP Kraken.

    It's cheap! And the cool thing is that if you are not satisfied with their service or they don't meet your guidelines, you will get your money back ! It's 100% guaranteed.

    Thank you,

    --

    Maxime

  • Dalpst replied

    Thanks for the help,

    Other questions:

    - when I'm putting social media icons in menubar, the menu items are not in the center anymore..they are more left situated. How can I fix that?

    - If I watch the published music page on my iphone I can't see the picture with my name. But when I watch the wp bakery example, it looks okay, but the edit buttons are grey when I put the size on smartphone screen in wp bakery. Why is this happening?

    - On the news page I would like to have the word "news" in top of the page bigger, but I don't find how to do that..

    Thanks

    Noah

  •  50
    Maxime replied

    Hi,
    I have tweaked it by adding this custom css code: 

    .classic-menu:not(.responsive) #menu-item-3815{
    margin-left:10%;
    }

    For the picture with your name, please send me a screenshot of what you see on your mobile, and also a screenshot of what you see on desktop so I can see the difference.

    For the H1 title, please change the font size in wp-admin > fwrd > typography > h1: https://d.pr/i/MsQXyF

    Thank you,

    --

    Maxime

  •   Dalpst replied privately
  •  50
    Maxime replied

    Umm, I can see the background OK on my mobile..everything seem fine. Could you try with another mobile phone to see if the issue only shows up on your cellphone ? Also, make sure to clear your mobile browser's cache.

    For WPBackery, please dont use the Front-End editor but rather use the back-end editor. Its easier to use, less buggy and better.

    Thank you,

    --

    Maxime

  • Dalpst replied

    Hello,

    I cleared my browser cache, also used another browser and I tried on an android smartphone, but everywhere I see the same problem..

    How can I fix that?..

  •  50
    Maxime replied

    Hi,
    I have tested it on 4 different cell phone. 2 computers. both in Chrome, Safari and Firefox. and I cannot replicate the problem.
    How come your screenshot have a dark text and the site has a white text? I m pretty sure that your issue is with the cache. Make sure your device/browser cache are cleared.

    Thank you,

    --

    Maxime

  •  50

    Thank you,

    --

    Maxime

  • Dalpst replied

    I'm only speaking about the music page.

    The home page and other pages are ok.

    Both my site and screenshot have a black text here.

    I cleared again my browser cache, tried it on another phone and the problem is the same on the music page..

    Could you give me a screen shot of the music page working on your phone?

    Thanks

  •  50
    Maxime replied

    Hi,

    Sorry, i thought it was about the homepage.

    problem is fixed. It was because your column was set to hide on the mobile device. see screenshot: https://d.pr/i/cD4L7W

    Thank you,

    --

    Maxime

  • Dalpst replied

    Great!

    Thank you very much!

  • Dalpst replied

    Hello,

    last question:

    I have the latest version of theme and deleted wp bakeryand and reinstalled it to update, but it still says there is a new version availbale.

    Is this normal?

    Thanks

  •  50
    Maxime replied

    Yes its normal.

    Sometimes, plugins will ask you to enter a Licence Key or API Key. Well, you don't need a licence key or API key to activate it. The plugin will still work even if you don't have that licence key.

    The licence key or API key is only used for automatic updates offered by the plugin authors and is available if you purchase the plugin for yourself at codecanyon.net

    Since we include the plugin directly (for free) into our theme, we made sure the plugin is 100% compatible with the theme. If you decide to purchase the plugin license for yourself and update the plugin, the theme might break.

    Thank you,

    --

    Maxime

  • Dalpst replied

    Hello,

    • I would like to have a popup when you click on subscribe to my newsletter button on homepage and also on the enveloppe in menu.

    They gave me this code on mailchimp:

    <script type="text/javascript" src="//downloads.mailchimp.com/js/signup-forms/popup/embed.js" data-dojo-config="usePlainJson: true, isDebug: false"></script><script type="text/javascript">require(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us18.list-manage.com","uuid":"e5af7cb0ab3eaa9ba4511723a","lid":"1e455f4ede"}) })</script>

    But I would like that it only appears if you click on the button or icon, I found that you had to change the code here: https://gist.github.com/scottmagdalein/259d878ad46ed6f2cdce

    But I don't know how and where to put these codes..

    It should look like that (attchement) when you ckick on button or enveloppe icon.

    • I have a zip file i my library and would want it to be downloaded when you press on button press kit on about page. which  link should I write to let this happen?
    • The subscribe to my newsletter button looks not good on iphone, how can I change this to have it in center and not so close. It's the same for pre-release coming soon on home page..

    Thanks a lot

    Attached files:  Schermafdruk 2018-07-18 12.29.34.png

  •  90
    Alexandre replied

    Hello Dalpst, 

    1- Sorry but what you asking is a bit beyond the scope of our support. Fwrd doesnt have a this feature. 
    We recommend to use the mailchimp for wordpress plugin. This plugin doesnt have the pop up feature but it is tested and approved by our team. 

    2- You have to zip the file and use the file path as the url link.

    3- Please go to wp-admin>fwrd>custom css
    And add this code:

    button-widget {
    text-align: center;
    line-height: 18px;
    }


    Thank you,

    --

    Alexander

  •   Dalpst replied privately
  •  90
    Alexandre replied

    Hi there,
    1-
    One "dot" was missing  in the code I gave. 

    2-
    I have added to the row where the press-kit button is located a extra class called "press-kit"

    And now you can change the font-size with this code:


    .press-kit a.button-widget{
    font-size: 12px;
    }

    Thank you,

    --

    Alexander

  • Dalpst replied

    Hello,

    Thnak you very much.

    This should be my last question:

    Now it's in the center but there is no space at all between the lines when I watch on iphone. (see attachment)

    Is it possible to put a bit space between the lines?

    Thanks

    Attached files:  Schermafdruk 2018-07-19 17.22.55.png

  •  90
    Alexandre replied

    This is all about line-height
    The custom code I have gave was not enough strong.

    I have replace:

    .button-widget {
    text-align: center;
    line-height: 18px;
    }

    by:

    a.button-widget {
    text-align: center;
    line-height: 18px;
    }

    Thank you,

    --

    Alexander

  • Dalpst replied

    Thanks!